FAQs

1. How can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible at service@hussinday.com with your order number.

We can change or cancel your order for a full refund before the order has been shipped. Once the order has been shipped, it can no longer be changed or cancelled because it is already in transit with the carrier.

After delivery, you may request a return or exchange according to our Return & Exchange Policy.

2. Do I have to pay shipping fees?

We currently offer international shipping to the United States, Canada, Australia, the United Kingdom, Ireland, New Zealand, and selected EU countries.

• Orders $59 and above: Free shipping
• Orders below $59: Flat shipping fee of $6.99

Shipping fees will be clearly displayed at checkout.

3. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information.

You can also track your order using:
https://www.17track.net/en

Please allow a few days for tracking updates to appear.

4. Can you deliver to a PO Box?

We recommend providing a complete residential or business address to ensure successful delivery.

If you are not available at the time of delivery, you may use a friend’s or family member’s address.

5. Do you accept returns or exchanges?

Yes. If you are not satisfied with your purchase, you may request a return or exchange within 30 days of delivery.

To be eligible:

• Items must be unused
• Items must be in original condition and packaging

For more details, please refer to our Return & Refund Policy.