Shipping & Delivery

Delivery Time

Total Delivery Time = Processing Time + Shipping Time

Processing Time

Before shipping your order, we require 1–3 business days to prepare your items.
This includes quality control checks and careful packaging.

Processing time is separate from shipping time.

Shipping Time

Estimated delivery times:

• United States: 7–10 business days
• Canada: 8–18 business days
• United Kingdom & Europe: 8–20 business days
• Other regions: 10–25 business days

Delivery times are estimates and may vary due to customs or carrier delays.

Shipping Cost

We offer the following shipping policy:

• Orders $59 and above: Free shipping
• Orders below $59: Flat shipping fee of $6.99

All shipping fees (if applicable) will be clearly displayed at checkout before you complete your order.

Customs & Duties

If customs duties or import taxes are charged by your local customs authority, they are the responsibility of the customer.

Order Tracking

All orders are trackable.

Once your order has been shipped, you will receive a tracking number via email.
Tracking updates may take a few days to appear in the carrier system.

You can track your order using the link provided in your email or account page.

Lost or Delayed Packages

If your package has not been delivered within 30 days after shipment, we will:

• Reship your order, or
• Issue a refund upon request

after verification within 7 business days.

Address Responsibility

Please ensure your shipping address is complete and accurate at checkout.

We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses (e.g., missing apartment or unit number).

If a package is returned due to an incorrect address, reshipping costs will be the responsibility of the customer.

Additional Notes

• Delivery times do not include processing time
• Delays may occur during peak seasons or customs inspections